How do I change my Direct Debit details?
You can do this through your member’s account area here or you can call or email the British Triathlon Membership Team.
What if I want to cancel my Direct Debit?
You can do this through logging into your member’s account area here, or you can call or email the British Triathlon Membership Team.
What is your refund policy?
Please find our refund policy within our membership terms and conditions.
I still have a membership question, who do I contact?
If you have any questions relating to membership, please contact the British Triathlon Membership Team by email firstname.lastname@example.org or phone 01509 226153
What is Gift Membership?
Gift membership is a process by which you can purchase British Triathlon Home Nation membership for another person on their behalf. In 2020 we relaunched the way gift membership works and made this to be available all year round rather than just at Christmas.
How does Gift Membership work?
When you purchase a membership for someone you will be sent a voucher code for you to share with the recipient who can use this to claim and activate the membership type that you have purchased for them, at the time they wish the 12 month membership to begin.
All you need to know is their name, age, which Home Nation they should belong to and whether they are a member of a British Triathlon Affiliated Club. The recipient will then be asked to enter the rest of their details when they activate the membership.
Will the Gift Membership be received in time for Christmas?
Yes, if you order your Gift Membership before Christmas you will get an email with a voucher almost instantly after the purchase that you will be able to present to your recipient for Christmas.
When will Gift Membership expire?
Gift Memberships must be activated within 3 months of purchase, it will then be an annual 12 month membership from the date the recipient activates their membership from.
Who can receive a Gift Membership?
Anyone aged 8 or above on or before Monday 31 December 2020 is able to have a Gift Membership purchased for them. If your Gift Membership recipient is 80 or older on Monday 31 December 2019, please call Membership Services on 01509 226 153.
When can I buy Gift Membership?
You can purchase Gift Membership all year round at www.britishtriathlon.org/giftmembership