By applying for and enrolling on a coaching course provided by British Triathlon, you agree to comply with the following terms and conditions:
These terms and conditions relate to the following coaching courses:
Level 2 Diploma
High Performing Coach Programme
Application: The application for the course must be made through our online enrolment system.
Home Nation membership: Applicants must possess a valid Home Nation Membership Core or Ultimate (except where specified).
Age requirement: Applicants must meet the age requirement specified in the course description.
Internet access: Applicants must have access to the internet for the duration of the course, unless otherwise stated.
Attendance: Applicants must be able to attend all course dates as scheduled.
Payment method: Payment must be made at the time of booking through our online enrolment system.
Accepted payment methods: Credit or debit card payments are the only available payment methods.
Course costs: The course costs include various fees such as course delivery and administration, resource costs, quality assurance and transaction fees, among others.
Additional Costs and Fees:
Change or amendment: Any changes or amendments to a learner’s course process can result in additional fees. Examples of additional fees include:
- Loss of or change of name on certificate.
- Loss of portfolio.
- Re-registration (if qualification period expires).
- Non-attendance of webinar or assessment day.
Allocation of places: Places are offered on a first come, first served basis. If a course is over-subscribed, you may register your interest in future courses by contacting your Regional Manager or the Coaching Team.
Application deadline: The closing date for applications will be 14 days before the course start date or when all available places are booked, whichever comes first.
Confirmation: Confirmation of course enrolment will be sent to you via email upon completion of the online enrolment.
Final details: Final details regarding venue, timings, equipment requirements etc. will be emailed to you approximately 10 working days before the course commences.
Email accuracy: Please ensure that the email listed on your membership profile is correct.
Cancellation and Amendment Charges:
Refund policy: Courses are funded directly by learners, and due to strict learner ratios, we cannot offer a flexible approach to course attendance. The cancellation and refund policy is as follows:
a. Up to 28 days before course commences: a refund will be provided, minus the online booking and administration fee of £30.
b. Less than 28 days before course commences: no refund or transfer to another course, either entirely or partly.
c. On commencement of course: no refund or transfer to another course, either entirely or partly.
Amendment charges: All course days must be attended, and all course components completed. Any missed parts of the course will require additional payment to complete again.
Course cancellation: If we are required to cancel courses, our liability will be limited to a full refund of the course fees paid. Under no circumstances will we be responsible for any further loss.
Record generation: Upon application, a record is generated for the course you have applied for. This record is only shared with the course organiser and tutors.
Certification update: Upon certification, your coaching qualification will be updated in your membership record. Your status as a coach can be confirmed to a third party upon request.
Membership and Coaches Insurance:
Insurance cover: Your membership includes professional indemnity and public liability insurance, which covers you as a coach during the course. This coverage allows you to carry out the required coaching to complete your qualification. It is important to maintain your membership to ensure this cover remains in place.
Trainee status: From commencement of the course, learners will be defined as a trainee coach.
Coaching remit: Trainee coaches should not exceed the course coaching remit until they are certified.
Safeguarding Training: All coaches over the age of 18 must undergo safeguarding training before or during the course. This training must be completed prior to the completion of your coaching qualification. This is an extra cost of up to £30. Without this training, you will not be sanctioned or insured to coach once qualified. For further details see here.
Government and British Triathlon Guidance: Please note that all courses will operate under the guidance provided by the Government and British Triathlon.