When are the British Triathlon offices closed for Christmas?
Following the recent change to government guidance, all British Triathlon staff are now working from home until the planned closure of business for the Christmas holiday on Friday 17 December. Until then, please contact firstname.lastname@example.org or call 01509 226199 for support.
From 5.00pm on Friday 17 December the business will be closed until Tuesday 4 January. All messages and affiliation forms received during this period will then be worked through as quickly as we can from Tuesday 4 January.
What happens to our form if we submit whilst the offices are closed?
When the business reopens on Tuesday 4 January 2022, we will work through all of the affiliation forms submitted during that period as quickly as we can.
All forms will be assessed as normal to check everything is in place. Any questions or issues will be sent to clubs for clarification or action.
Once we have completed the process, including receiving full payment, your affiliation and insurance cover will be backdated to 1 January 2022 (if submitted before 31 December 2021) or the date it was submitted (if after 31 December 2021).
We haven’t submitted our affiliation form for 2022 yet, is it too late?
It is definitely not too late to affiliate for 2022. Please visit our website to get started (https://www.britishtriathlon.org/clubs/club-affiliation)
If you submit a fully completed form before 31 December 2021, we will backdate your affiliation and insurance cover to 1 January 2022 once we have completed the process with you.
If your form is submitted after 31 December 2021, the affiliation and insurance cover will be backdated to the date you submitted the form, once we have completed the process and you have made full payment.
Will we be insured if our form is submitted whilst the British Triathlon offices are closed?
All clubs affiliated for 2021 are affiliated and insured up to the end of 31 December 2021. From 1 January 2022, clubs must be affiliated for 2022 to have insurance cover through us.
However, if your fully completed form is submitted during our business closure period (17 December 2021 – 4 January 2022) and can be approved when we return, we will backdate the affiliation and insurance cover to 1 January 2022 (if submitted before 31 December 2021) or the date it was submitted and paid for (if after 31 December 2021).
Our affiliation form has been approved and we need to make payment to complete the process. How can we do this?
When your affiliation was approved, you should have received an email from us explaining the methods of payment and the amount due.
- Online payment - the email includes a link for you to pay online
- BACS – please make payment of the correct amount using the details below. Please use your club name and number as a reference
- Account Name: The British Triathlon Federation
- Sort code: 40-30-24
- Account number: 42263572
- Cheque – send a cheque made payable to ‘British Triathlon Federation’ to PO Box 25, Loughborough, Leicestershire, LE11 3WX. Please put your club name on the reverse of the cheque, if it is not clear on the cheque itself.
We are awaiting a DBS certificate, what do we need to do?
If you receive the certificate during our business closure period (17 December 2021 – 4 January 2022), please send a copy to email@example.com so that this can be updated on your profile on our return.
If you have any queries relating directly to DBS checks or certificates, please contact firstname.lastname@example.org, but please note that this inbox will not be checked until 4 January, or take a look at our DBS FAQ page.
We are awaiting safeguarding training, what do we need to do?
If you receive the certificate during our business closure period (17 December 2021 – 4 January 2022), please upload it to your profile following our guide here.
If you have been on a safeguarding course but not received your certificate, please contact UK Coaching directly email@example.com with your name and the date and time of the course.
Anyone needing to access safeguarding training or Time to Listen courses can continue to book this via our website during the holiday period. Please visit our website to search for courses (https://www.britishtriathlon.org/get-involved/education?type=coaches).
What are the price categories for 2022 club affiliation?
Categories and costs for 2022 club affiliation are exactly the same as for 2021.
For community, single discipline and closed clubs, the costs are
· <149 members - £155
· 150-299 members - £255
· >300 - £305
For commercial clubs, the cost of affiliation is £355 regardless of the number of members you have.
Will there be a discount on club affiliation for junior only clubs?
There is no discount available for junior only clubs, British Triathlon insurance covers adults and juniors at the same premiums and therefore we are unable to offer a discount to junior only clubs.
We do however offer cheaper rates to juniors on their individual membership cost.
Why do we have to pay more for having more members?
British Triathlon Club Affiliation affords a wealth of benefits to a club, a key benefit of which is Public Liability club insurance. Unfortunately, due to the nature of having more members there is an increased risk therefore an increased cost to British Triathlon to insure and service the needs of your club.
Due to the rising costs of insurance premiums and having held Club Affiliation fees at the same flat rate for all clubs for over 10 years, British Triathlon are no longer able to sustain this flat rate model for all clubs.