Membership
How can I login to my personal member's area?
To log into My Account please use your membership number followed by the password you created when joining.
You can manage your personal details within this area as well as renewing your membership when it is due to expire. You can also upgrade your membership to the next level.
This area is also a host to the different member benefits you get with your membership.
If you wish to change your club, name or DOB please contact British Triathlon Membership Services by emailing membership@britishtriathlon.org
I have forgotten my password. Is it possible to change it?
Yes, you can reset your My Account password here. Your password reset email will go to the email address you have saved within your member’s account.
How can I access my member benefits?
Details on how to access all your benefits can be found in My Account here.
To activate a particular benefit follow the instructions next to it.
Please note that many of the codes work in conjunction with your membership number, and sharing these details with a friend will mean that you cannot access a particular offer, if they have already made a purchase of the product or service.
I have moved triathlon clubs, how do I change this on my membership card?
To change the triathlon club to which you belong, please email us at membership@britishtriathlon.org. You can be a member of more than one triathlon club, but you cannot represent more than one club in races (there are exceptions for university/service units). You can change clubs once only per year. Applications to change club must be sent to British Triathlon Membership Services. If you will be racing at the Home Nation Relay Championships, your application must be received by British Triathlon Membership Services at least 14 days prior to the event as stated in our competition rule book.
Is my bike covered under the membership insurance benefit?
Our membership benefit does not include cover for your bike however our bicycle insurance partner Yellow Jersey offer comprehensive cover tailored for triathletes, and as a British Triathlon Home Nation membership, you get access to an exclusive discount.
What is club discount?
British Triathlon offers a discounted price on Core and Ultimate adult membership packages for individuals who are also members of an affiliated club as we recognise members’ involvement in their local club and community.
I am 90 years old, why do I have to call to purchase a membership?
Unfortunately people who are 90 and over aren't eligible to be covered under our personal accident insurance cover which is included in our Core and Ultimate membership products and therefore we must manually process memberships for those that are 90 or over and wishing to purchase a Core or Ultimate membership. We can then manually enable membership to be purchased and we can also explain that members 85 and over aren't covered under the personal accident benefit.
I am taking part in a sportive or running race, am I covered by British Triathlon membership insurance to do this as part of my training?
British Triathlon recognises that participation in single discipline competitions can comprise training for triathlon or multisport. However as these events are conducted in competitive environments that are not permitted by British Triathlon we cannot guarantee the safety of the events and therefore British Triathlon membership insurance cover does not extend to cover participation in single discipline competitions or events such as sportives. Members should seek to get insurance from the relevant governing body putting on the event under any day licence scheme they operate.
I am a BTF member but live in Northern Ireland, am I covered by BTF membership insurance?
British Triathlon Federation is the governing body for England, Scotland and Wales. Triathlon Ireland is the governing body that covers Northern Ireland.
Northern Ireland nationals residing permanently in Northern Ireland are eligible to purchase British Triathlon membership but for insurances purposes are classed as overseas members. Ultimate Membership packages provide public liability insurance and personal accident cover for training and racing worldwide*. Members living abroad, including in Northern Ireland, would be required to purchase an Ultimate membership package and must not remain overseas for more than 6 consecutive months and remain a UK national for membership insurance to cover them.
*T&Cs apply, please read full details on our Insurance Centre.
Can I have more information on Supporter membership
What is a Supporter membership?
Supporter membership is to help British Triathlon grow the sport. Through buying Supporter Membership you can help us achieve so much including:
- Campaign for investment into grassroots triathlon
- Support triathlon clubs to grow and develop
- Deliver British Triathlon's Clean Sport programme
- Raise the profile of triathlon
- Implement safe operating practices for over 1200 permitted events every year
- Provide world class events for members and participants
- Support Home Nation athletes at the Commonwealth Games
Does a Supporter membership include a Race Licence?
No, Supporter membership does not include any insurance or race licence. Supporter membership is aimed at non-racing members of the swim, bike, run community. If you enter any races using a Supporter Membership number you will not be insured.
Do I receive a membership card?
British Triathlon have stopped sending out plastic membership cards to members as part of a phased approach to reduce the impact of the membership pack and therefore Supporter members do not get a card in the post. Instead, Supporters can access a digital membership card in their member area. This change came into place from 1 June 2020 and is one of the initial steps that has been taken to be more environmentally responsible.
Why can I only purchase a Support membership on direct debit?
We have launched Supporter Membership on a 6 month pilot and want to make this membership as simple as possible so that we can test the success of the membership easily, so we have decided not to overcomplicate it and are therefore just offering one payment option. Direct debit is the most popular payment option across our membership types so we have chosen this type plus it is much simpler for members when renewing as there's no need to do anything, we will sort it all out for you.
Does a Supporter member get a vote at the AGM?
Supporter membership does not warrant Supporter members with voting rights at the AGM for their Home Nation. To be able to obtain a vote at the AGM you will need to upgrade your membership to at least an Essential membership.
You can upgrade your membership through your membership profile or by calling our membership team on 01509 837137
